COMPANY CONTACT RECORD
Reader experiencesJCPenney
Customer Service Number
JCPenneyjcpenney.com (opens a new tab)Company website
COMPANY-PUBLISHED CONTACT
JCPenney customer service
1-800-322-1189US
View original source (opens a new tab)Source date
Independent contact reference. Hazel Milepost is not JCPenney’s customer-service team. The number and external routes belong to the named provider. We do not answer, transfer or record calls.
BEFORE YOU GET IN TOUCH
A little context helps.
JCPenney — an order, a return or a product question. A useful first message identifies the product, transaction or service in question. This record brings together the telephone and online destinations documented below; each belongs to the listed business.
- Identify the seller shown on the receipt.
- Name the product and the order date.
- Ask for return instructions before shipping an item.
CONTACT OPTIONS
Choose the right channel.
help
Official customer support
Open contact page (opens a new tab)Original source (opens a new tab) · Source date 2026-10-06
website
Official website
Open contact page (opens a new tab)Original source (opens a new tab) · Source date 2026-09-10
READER EXPERIENCES
What was your experience?
Read published contributions or leave a first-hand account of your interaction with JCPenney.
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