COMPANY CONTACT RECORD
Reader experiencesNew Balance
Customer Service Number
New Balancenewbalance.com (opens a new tab)Company website
COMPANY-PUBLISHED CONTACT
US customer service
1-800-595-9138USMonday–Friday 9 am–9 pm; Saturday 9 am–6 pm Eastern; closed Sunday
View original source (opens a new tab)Source date
Independent contact reference. Hazel Milepost is not New Balance’s customer-service team. The number and external routes belong to the named provider. We do not answer, transfer or record calls.
BEFORE YOU GET IN TOUCH
A little context helps.
New Balance — an order, a return or a product question. Bring the request down to one specific order, account or service. This record brings together the telephone and online destinations documented below; each belongs to the listed business.
- Identify the seller shown on the receipt.
- Name the product and the order date.
- Ask for return instructions before shipping an item.
CONTACT OPTIONS
Choose the right channel.
help
Official customer support
Open contact page (opens a new tab)Original source (opens a new tab) · Source date 2026-10-06
website
Official website
Open contact page (opens a new tab)Original source (opens a new tab) · Source date 2026-09-10
READER EXPERIENCES
What was your experience?
Read published contributions or leave a first-hand account of your interaction with New Balance.
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